Terms & Conditions

1. Eligibility

By using this Website, you represent and warrant that:

• You are at least 18 years of age.
• You possess legal capacity to enter into binding agreements.
• Information provided by you is accurate and complete.
• Your use of the Website complies with applicable laws and regulations.

AutoCareX reserves the right to refuse service, suspend access, or terminate accounts where eligibility requirements are not met.

2. Account Registration

To purchase products through the Website, users must create an account.

Users agree to:

• Provide accurate information.
• Maintain updated account details.
• Protect login credentials.
• Restrict unauthorized access to their account.

Users are solely responsible for all activities conducted through their account.

AutoCareX shall not be liable for losses arising from unauthorized account access resulting from user negligence.

3. Products and Services

AutoCareX offers automotive care, detailing, maintenance, and after-sales products for vehicles.

While we strive to ensure accuracy, we do not warrant that:

• Product descriptions are error-free.
• Product images perfectly match actual products.
• Product availability will remain uninterrupted.

Minor variations in packaging, labeling, appearance, and color may occur due to manufacturing updates and display settings.

4. Product Usage Disclaimer

Customers are responsible for reading and following all instructions, warnings, and recommendations provided with each product.

Improper use of automotive care products may result in:

• Surface damage
• Paint damage
• Finish deterioration
• Vehicle component damage

AutoCareX shall not be liable for losses arising from:

• Improper product application
• Failure to follow instructions
• Use on unsuitable surfaces
• Incorrect product selection
• Third-party application or installation
• Negligent handling of products

Users are encouraged to perform patch testing where applicable before full application.

5. Product Performance Disclaimer

Certain products may advertise benefits such as:

• Scratch reduction
• Shine enhancement
• Surface protection
• Water repellency
• Restoration effects

Actual results may vary based on:

• Vehicle condition
• Paint quality
• Surface preparation
• Application technique
• Environmental conditions
• Product maintenance practices

Product descriptions are provided for informational purposes and do not constitute guarantees of specific outcomes.

6. Shelf Life Information

Certain AutoCareX products may carry an estimated shelf life of up to two (2) years when stored according to manufacturer recommendations.

Shelf life does not constitute a product warranty, guarantee, or assurance of performance under all storage conditions.

7. Pricing

All prices displayed on the Website are subject to change without prior notice.

AutoCareX reserves the right to:

• Modify pricing
• Correct pricing errors
• Withdraw offers
• Change discounts
• Amend promotional campaigns

Errors in pricing, descriptions, or availability may be corrected at any time, including after an order has been placed.

8. Orders and Acceptance

Placing an order does not guarantee acceptance.

AutoCareX reserves the right to refuse, limit, or cancel orders for reasons including:

• Product unavailability
• Pricing errors
• Fraud prevention
• Payment verification issues
• Shipping restrictions
• Regulatory concerns
• Suspected misuse of promotions

If an order is cancelled after payment has been received, the applicable refund will be processed according to our Refund Policy.

9. Order Cancellations

Customers may request cancellation of an order by contacting:

Email: autocarex.core@gmail.com

Cancellation requests will only be considered before the order has been dispatched.

Once an order has been shipped, cancellation may not be possible and return procedures may apply instead.

10. Shipping and Delivery

Orders are generally processed within:

Estimated delivery timelines within India are:

Delivery timelines are estimates and are not guaranteed.

AutoCareX shall not be liable for delays caused by:

• Courier partners
• Weather conditions
• Public holidays
• Government restrictions
• Transportation disruptions
• Force majeure events

Shipping services may be provided through logistics partners including:

• Delhivery
• Blue Dart

11. Returns and Refunds

Returns and refunds are governed by the AutoCareX Delivery, Return and Refund Policy available on the Website.

Return requests must comply with the conditions specified therein.

Products that are opened, used, tampered with, damaged through misuse, or classified as non-returnable may not qualify for return or refund.

12. Payment Terms

AutoCareX accepts payment methods including:

• UPI
• Debit Cards
• Credit Cards
• Net Banking
• Digital Wallets
• Cash on Delivery (where available)

Payments are processed through authorized third-party payment gateways.

AutoCareX does not store complete payment card information or banking credentials.

13. Promotional Offers

Promotional campaigns, coupons, discounts, rewards, and special pricing are subject to availability and may be:

• Modified
• Suspended
• Limited
• Withdrawn
• Cancelled

at any time without prior notice.

AutoCareX reserves sole discretion regarding interpretation and administration of promotional offers.

14. User Reviews and Content

Users may submit:

• Reviews
• Ratings
• Testimonials
• Photographs
• Feedback

By submitting content, users grant AutoCareX a perpetual, worldwide, royalty-free, irrevocable license to:

• Use
• Reproduce
• Publish
• Modify
• Display
• Distribute

such content for marketing, advertising, promotional, commercial, and business purposes.

Users represent that submitted content:

• Is accurate
• Does not infringe third-party rights
• Does not violate applicable laws

AutoCareX reserves the right to remove content at its discretion.

15. Intellectual Property Rights

All intellectual property associated with the Website remains the exclusive property of AutoCareX and/or its licensors.

Protected content includes:

• Logos
• Trademarks
• Product names
• Product images
• Product descriptions
• Videos
• Graphics
• Website design
• Text content
• Software components

No content may be copied, reproduced, distributed, modified, or exploited without prior written permission.

16. Prohibited Activities

Users shall not:

• Violate laws or regulations
• Commit fraud
• Submit false information
• Circumvent Website security
• Scrape Website content
• Upload malicious software
• Interfere with Website functionality
• Manipulate reviews or ratings
• Impersonate others

Violations may result in account suspension, termination, legal action, or reporting to authorities.

17. Account Suspension and Termination

AutoCareX reserves the right to suspend, restrict, or terminate accounts without prior notice where users engage in:

• Fraudulent activities
• Abuse of services
• Fake reviews
• Chargeback abuse
• Policy violations
• Harmful conduct

Termination does not affect rights or obligations accrued prior to termination.

18. Limitation of Liability

To the fullest extent permitted by applicable law, AutoCareX shall not be liable for:

• Indirect damages
• Consequential damages
• Special damages
• Incidental damages
• Loss of profits
• Loss of business opportunities
• Data loss
• Vehicle damage caused by misuse of products

In all circumstances, AutoCareX's total liability arising from any claim shall not exceed the amount paid by the customer for the specific order giving rise to the claim.

19. Indemnification

Users agree to indemnify and hold harmless AutoCareX, JT Max India Enterprises, its owners, employees, affiliates, agents, and service providers from claims, liabilities, damages, losses, costs, and expenses arising from:

• Violation of these Terms
• Misuse of products
• Violation of laws
• Infringement of third-party rights

20. Force Majeure

AutoCareX shall not be liable for delays, interruptions, or failures resulting from events beyond reasonable control, including:

• Natural disasters
• Floods
• Earthquakes
• Fires
• Strikes
• Lockouts
• Government actions
• Transportation disruptions
• Internet outages
• Cybersecurity incidents
• Utility failures
• Pandemic-related restrictions

21. Future Business Programs

AutoCareX may introduce:

• Dealer Programs
• Distributor Accounts
• Wholesale Accounts
• Franchise Opportunities
• Subscription Services
• Affiliate Programs
• Loyalty Programs

Additional terms may apply to such programs.

22. Privacy

Use of the Website is also governed by our:

• Privacy Policy
• Cookie Policy

Users are encouraged to review these documents before using the Website.

23. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Ghaziabad, Uttar Pradesh, India.

24. Modifications to Terms

AutoCareX reserves the right to modify, amend, or replace these Terms at any time.

Updated Terms shall become effective immediately upon publication on the Website unless otherwise stated.

Continued use of the Website constitutes acceptance of the revised Terms.

25. Contact Information

For questions regarding these Terms and Conditions, please contact:

By accessing or using AutoCareX, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.